![]() ![]() Support team assistance by phone, email, or chat, available 24/7. If you’re on a Dropbox business team, but you’re not an admin, ask your admin to visit /support and add additional admins to the team to enable phone access for them. Premium support is an add-on available to Dropbox Business teams. You should receive a call within an hour. Enter a phone number that can be dialed directly.Click Admin console in the left sidebar.Sign in to with your admin credentials.Phone support isn't available for business trial accounts. Phone support is only available to team admins with Dropbox business and Enterprise teams accounts, during local business hours. Box 77767 San Francisco, CA 94107 If you live anywhere else, send your cancellation letter to: Dropbox International Unlimited Company PO Box 13480 Dublin 2 Ireland Note: Letters sent by physical mail will take longer for us to receive and process, especially if we don’t receive all the information requested above. ![]() If your language isn’t listed at /support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team. Sign in and visit /support to see your language options. Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish. How to receive support in your preferred languageĪll Dropbox customers have access to support in English. ![]()
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